Privacy Policy
Elyon Windsor® is committed to protecting your privacy and handling your personal data transparently and securely in accordance with the UK GDPR and Data Protection Act 2018.
- Data We Collect
We may collect and process the following data:
- Name, email address, phone number
- Billing and shipping addresses
- Order and transaction details
- Website usage data (cookies, IP address, device data)
- How We Use Your Data
Your data is used to:
- Process and fulfil orders
- Communicate with you about enquiries or purchases
- Improve our website and customer experience
- Comply with legal and regulatory obligations
- Legal Basis for Processing
We process personal data based on:
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Your consent (where applicable)
- Data Sharing
We may share your data with:
- Payment processors
- Delivery and logistics partners
- IT and website service providers
All third parties are required to handle data securely and lawfully.
- Data Retention
We retain personal data only for as long as necessary to fulfil its purpose or comply with legal requirements.
- Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
- Cookies
Our website uses cookies to enhance functionality and analyse performance. You may control cookie preferences via your browser settings.
- Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
- International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place.
- Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
info@elyonwindsor.com